FAQ's / Help

Help Request
You can e-mail a support request to Apply IT to receive help with your specific Microsoft Office questions.

Please be as detailed as possible about what the problem is, and the circumstances in which it arises.

If the problem can be addressed by an e-mail, you will receive a response within a short time, otherwise contact will be made by phone.

To ensure only genuine requests are handled, please include your Company Name and Phone Number (no Mobiles). This service is only applicable to requests originating in Melbourne.

To send a support request, please complete the Contact Form

Consulting
Q. Why should I get Apply IT to Create my Database?
Q. What are the Advantages of Using a Database?

Training
Q. What Sort of Training is Available?
Q. Is Training Expensive?
Q. Is Training Useful?
Q. Are Training Manuals Available for Purchase?

Q. Why should I get Apply IT to Create my Database?
A. There are many reasons why Database systems do NOT get created in an organisation. Some most common reasons are:

Staff lack knowledge to develop the required system
Length of time involved in developing the system
Don't have time to work on the database

Apply IT can help you overcome these obstacles, we have helped both large and small organisations implement their Database requirements.

The advantages of having us help you develop your database are:

Speedier development can be more cost effective
Professional Design will allow system to expand if necessary
Can utilise advanced design techniques
Development of a user friendly interface
Automation of common tasks such as form letters

Q. What are the Advantages of Databases vs Spreadsheets?
A. In general terms, a database makes working with business data more efficient. It takes less time to retrieve the necessary information and provide it in a useful format. Databases also:

Eliminate the need for repeating data
Makes updating data more efficient and accurate
Provide greater scope for analysing the data
Can significantly reduce the time taken to analyse and report on business data, thus saving time and money.

Q. What Sort of Training is Available?
A. Training can be delivered in different formats depending on your needs. Apply IT offer:

Instructor Lead courses for groups
One-on-One training for specific issues / topics
Topic Workshops for groups with specific issues / needs
Roaming Training where the trainer goes from workstation to workstation helping staff with a particular set of skills. This is commonly used for software roll-outs.

Q. Is Training Expensive?
A. No. Apply IT coursesare customised to suit your requirements, giving you better value for money. Most other "generic" training courses currently available often include content that you'll never use.

Q. Is Training Useful?
A. Training often increases the efficiency with which staff can perform their everyday duties. It also provides an opportunity to gain a broader perspective on how to get greater use of the software.

Q. Are Training Manuals Available for Purchase?
A. Yes. Apply IT training manuals are available for purchase, and can be customised to suit your training outline.